Section 1
🏢 Introduction & Scope
Welcome to KC Digital Academy ("Academy", "we", "our", or "us"). This Privacy Policy applies to personal data collected through our website, in-person counseling at our Bengaluru campus, phone consultations, WhatsApp inquiries, online demo registrations, and student enrollment portals.
By accessing our website, inquiring about courses, or enrolling in our classroom or online programs, you consent to the data collection and usage practices described in this document.
Section 2
📝 Information We Collect
We only collect personal information that is reasonably necessary to provide high-quality education, course counseling, and student support.
A. Information You Voluntarily Provide
- Contact Details: Full name, phone/WhatsApp number, email address, city, and state.
- Academic & Professional Background: College/university, current designation, years of experience, and career objectives submitted on enrollment forms.
- Enquiry & Demo Booking Data: Preferred course, preferred learning format (Online Live or In-Studio Classroom at BTM Layout), and batch preferences.
- Billing Information: Payment mode, transaction IDs, invoice billing details (note: credit card and UPI credentials are processed directly by certified third-party payment gateways; we never store card numbers or banking passwords).
B. Information Collected Automatically
- Technical Data: Browser type, operating system, IP address, device model, and referring URLs.
- Usage Analytics: Pages visited, duration of visit, links clicked, and interaction with course syllabus buttons.
Section 3
🎯 How We Use Your Information
We utilize the collected information for specific, lawful educational and operational purposes:
- Course Administration: Processing admissions, batch allocation, attendance tracking, and granting access to learning repositories and software tools.
- Demo Classes & Syllabus Delivery: Sending course curriculums, scheduling personalized 1-on-1 career counseling, and confirming free demo class slots.
- Certification Issuance: Generating verified course completion credentials and accredited certification badges upon successful project evaluation.
- Student Support & Updates: Providing urgent batch timetable adjustments, mentor feedback, placement drives, and workshop invitations.
- Service Improvement: Evaluating classroom feedback to continuously upgrade our lesson plans, live ad lab simulations, and learning facilities.
Section 4
🔒 Data Sharing & Third-Party Disclosure
We have a strict policy: We do NOT sell, rent, or trade your personal information to third-party telemarketers or external advertisers.
We only share data under the following limited and controlled conditions:
- Educational & Certification Partners: When registering candidates for official credentials (such as Google, Meta Blueprint, HubSpot, or Shopify partner examinations).
- Hiring Partners & Placement Network: With your prior explicit consent, your resume and student project portfolio will be shared with verified hiring partners for job interviews.
- Service Providers: Secure cloud providers, SMS gateways, and payment processors who adhere to strict data non-disclosure agreements.
- Legal Requirements: If mandated by law enforcement or competent judicial authority under the Information Technology Act of India.
Section 5
🍪 Cookies & Tracking Technologies
Our website uses standard HTTP cookies and session storage to optimize page load speeds, remember user preferences, and analyze aggregate traffic trends.
- Essential Cookies: Required for security and navigating forms.
- Analytical Cookies: Help us measure which courses are in highest demand and identify potential broken links.
You may choose to disable cookies through your individual browser settings; however, certain interactive elements of the website may experience diminished responsiveness.
Section 6
🛡️ Data Security & Storage
We implement rigorous technical, administrative, and physical safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your personal records.
- SSL/TLS 256-bit encryption for all data submitted through website forms.
- Restricted access protocols: only designated academic counselors and faculty have permission to access student records.
- Regular security audits and encrypted data backups.
Section 7
⚖️ Your Rights as a Learner
As a student or website visitor, you have explicit rights concerning your personal information:
- Right to Access & Rectify: You can review and request updates to your contact details or academic profile at any time.
- Right to Erasure: You can request deletion of non-essential records once your certification and course tenure are concluded.
- Opt-Out of Marketing: You can unsubscribe from WhatsApp updates or email newsletters with a single reply or by emailing our support desk.
Section 8
⏳ Data Retention
We retain student enrollment records and credential logs for a minimum duration to enable lifelong certificate verification for employers. Unconverted inquiry leads are routinely purged from our active CRM after 12 months.
Section 9
📬 Grievance Officer & Contact Information
If you have questions, feedback, or grievance requests concerning this Privacy Policy or your personal information, please reach out to our designated officer:
